Privacy Notice
Who handles your data. ACME IT Centre, 99, Mata Mandir Rd, Bahuguna Colony, Ajabpur Khurd, Dehradun, Uttarakhand 248121, is the Data Fiduciary for this website under the Digital Personal Data Protection Act, 2023. Questions about your data: Ganesh Bhatt, Director, acmeitcentre@gmail.com. We answer within 30 days.
What we collect and why
Enquiry, contact and demo-booking forms. Your name, mobile number, email (optional), the course and mode you are interested in, your message, the page you sent it from and your language. We use this only to answer your request and to arrange a demo class. We keep it for 2 years from your last contact, then remove your personal details.
Registration for a batch. Your name, mobile number, email, the batch you choose and, if you are under 18, your parent or guardian’s name and number. We use this to confirm your seat, run the course and issue your certificate. We keep student records for 5 years. A certificate’s ID, your name, the course and the dates are kept longer so that employers can verify the certificate.
Reviews. Your name, rating and review text, shown on the website only after our team checks them and only with your agreement.
Requests about your data. Your name, contact and the details you give, kept to answer the request and as a record that we did.
Visits to the website. Only what is needed to deliver pages and keep the site secure. We do not collect any optional data without your choice.
Your choices about tracking
With your permission we use Google Analytics (to understand how the site is used), Meta Pixel (to measure our Facebook and Instagram ads and show our course ads) and, if we run them, Google Ads (to measure them). Nothing optional loads before you choose. Your choice, a random identifier, the notice version, a coarse browser name and a scrambled (hashed) form of your IP address are recorded as proof; we keep this record for 3 years. You can change or withdraw your choice at any time with the “Cookie settings” link at the bottom of every page or the “Privacy settings” button.
Your rights
You can ask to see the personal data we hold about you, to correct or complete it, to erase it, to withdraw your consent, and to nominate another person to act for you. Use the form below or email us. We answer within 30 days.
Grievance redressal
If you are unhappy with how we handled your data, write to Ganesh Bhatt, Director, at acmeitcentre@gmail.com. If you are not satisfied with our answer, you can approach the Data Protection Board of India.
How we keep it safe
Access to personal data is limited to our staff who need it, protected by passwords and checks on every action. Forms are protected against automated abuse. Errors on the website are reported to our monitoring service with personal details removed.
Children
If you are under 18, a parent or guardian must agree before you register for a course.
Links to other websites
Links to Google Maps, WhatsApp and other sites follow those sites’ own privacy policies. The map on our contact page loads only when you choose to show it.
Where your data sits
Our website and its database are stored with our hosting provider. Some services we use, such as Google (analytics, maps), Meta (advertising), Cloudflare (form protection) and our error-monitoring service, may process limited data outside India under their own safeguards.
Changes
When this notice changes we update the date at the top and ask for your choices again.